OEM/Partner Program Manager

The OEM/Partner program manager will be the direct point of contact with our OEM partner and also coordinate with the internal team. Ideally someone who is a strong team member who is organized and communicative. Individual will also be tasked to find new OEM/Partner opportunities while effectively managing a team.

Primary Functions

  • Ownership of a Portfolio of OEM partners and agencies
  • Tasked to improve performance and growth with the clients
  • Prepare presentation to clients and upper management on a quarterly basis highlighting key metrics.
  • Prepare and initiate Marketing Strategies
  • Data/Performance analysis to understand program and industry trends
  • Relationship building – cross departmental
  • Managing development initiatives and program changes including enrollments, program launches and coordinating with various marketing agencies.

Responsibilities:

  • Partner/Client Communications
  • Client facing support for Website, Product, and digital advertising
  • Brand Knowledge including Compliance, marketing campaigns, industry trends, and co-op
  • Program Knowledge & Strategy for Growth
  • Identify issues and areas to improve process and present solutions and recommendations
  • Contract Review and understanding
  • Maintain key SLAs internally and with client
  • Portfolio Revenue tracking

Required Skills:

  • Excellent customer service skills and quick to adapt.
  • Previous experience or Digital management/executive position preferred.
  • Fast learner and interested in new technologies
  • Must be very organized, punctual and detail oriented
  • Outstanding presentation and communication skills with a high comfort of effective phone communication
  • Detail oriented